A high majority of our items sold with go through Royal Mail for ease of use for many people. This is as standard a 2nd Class Delivery however a 1st Class Delivery Option is available for quicker delivery times. Golf Clubs and items that weigh over a 2kg bracket will go through Hermes Tracked with an expected 2-4 day delivery however this may vary on drop off times and the speed that the parcel goes through the system.
It is the consumers responsibility to provide us with an address where delivery can be easily dropped off. Sometimes if a delivery has not been successful through Royal Mail we suggest to all customers to check with their local collection office in case no notice had been placed through the your door.
With regards to Hermes Tracked, there is a 3 time attempt to deliver for any household. If delivery is not made after the three attempts and is returned back to us then a £4.20 return charge is billed to us along with then having to repay for postage on the certain item ordered. To avoid this we suggest letting us know any special places that you will not mind the item to be placed, whether this being over the side gate or with a next door neighbour being the preferred option to avoid.
Mainland UK delivery address is visible and a correct address, we will not check addresses made unless they are obscure and extra information may be needed.
To send us an email with special instructions to leave in a garage or with a neighbour.
Arranging for someone to be at the desired address when the estimated delivery date has been made on the Hermes Tracking (www.hermesworld.com)
Please be understanding with us or Hermes that if they try to deliver and you know you are not going to be at home otherwise this will cause unnecessary waiting times for you. We can only send on the information we are given.
UK mainland delivery through Royal Mail 2nd Class – 3-5 working days
UK mainland delivery through Royal Mail 1st Class – 1-2 working days
You can of course collect from the proshop if you wish for a quick and easy process
We offer free postage on all items throughout the store. To keep the prices down and you, the customer happy.
If you have any other information or would like to talk to us about a particular item with regards to stock and usage then please send us an email to [email protected]
All of our prices are inclusive of VAT.